FREQUENTLY ASKED QUESTIONS
Q. How can I sign up to receive the digital edition of your magazine?
A. By becoming a paid subscriber, providing your email address and granting us permission to send you emails about your subscription.
Q. Can I buy a digital-only subscription?
A. You will be able to subscribe to digital-only online soon. You can also order by calling customer service (888) 333-0354.
Q. Can I switch from print to digital-only?
A. You can switch your subscription to digital-only by calling customer service (888) 333-0354.
Q. Why am I getting emails for the digital edition of MCN?
A. As a paid subscriber, you are entitled to access the content in both print and digital formats. We sent digital invites based on your current email permissions.
Q. I'm a paid subscriber to the print edition, why didn't I get a digital edition?
A. We send digital editions based on email permissions. Perhaps you declined communications from us via email in the past. If you would like to update your permissions, please log on to your account at custmag.com/MCN and click on "Add/Change My Email Address," or call customer service (888) 333-0354.
Q. Can I stop receiving the digital edition?
A. You can change your email preferences to no longer receive the invite by logging in to your online account on custmag.com/MCN and clicking on "Add/Change My Email Address," or by calling customer service (888) 333-0354.
Q. How quickly can I begin receiving the digital edition?
A. Almost immediately. If you have added your email address or updated your permissions by logging in to your online account, you will receive a confirmation email with a link to the latest issue. Going forward, we will email your link to you for each issue for the balance of your paid subscription.
Q. Do I have to pay extra for the digital edition?
A. No, it is included in the cost of your print subscription.
Q. How often will I receive it?
A. Monthly, same as print.
Q. Why is digital available before my print copy?
A. It requires extra time to print and ship the physical magazine.
Q. Can I give it to someone else?
A. No, digital editions are non-transferable.
Q. Can I read older issues?
A. We cannot provide back issues of the magazine at this time. You will continue to have access to every digital edition earned during your print subscription.
Q. Can I buy a single issue?
A. Not at this time, we are looking into offering this option.
Q. What products can I use to read the digital edition?
A. You can read the digital edition:
Q. Where can I go to download the apps?
A. iTunes for Apple devices; Amazon for Kindle devices; Google Play for Android devices.
Q. What's the name of the app?
A. Motorcycle Consumer News.
Q. How can I access my digital edition on the app?
A. Once you have received the link with your first edition, then you can go download the app onto your device. The device will know that you are a subscriber, and you should be able to log-in and read your digital edition.
Q. I'm having trouble accessing my digital edition through the app. What should I do?
A. If you're using an Apple (IOS) device, then click on "About This App" and then click on "Feedback." If you're using an Android device, then click on the menu button in the app, then click "Account," then click "Contact Us."
Q. Can I read my digital edition offline?
A. Yes, once you have installed the App and fully downloaded the issue you can read it offline. Any videos included in the app, will not work offline.
Q. Can I share my email link with other people?
A. We do not recommend sharing your personal subscriber information with anyone. Paid subscriptions fund MCN-please consider giving gift subscriptions.
Q. When you are inside the magazine and you want to share an article with a friend, how many friends can you share the article with?
A. The ability to share content is unlimited; we consider shares a referral to MCN. Please suggest that your friends subscribe if they like our content, it's how we keep the lights on.
RIDE BETTER WITH USMotorcycle Consumer News takes great pride in independently testing the performance of motorcycles and gear delivering thorough, unbiased evaluations. Our expert contributors offer advanced riding strategies and valuable mechanical advice. Regular features include touring and travel stories, as well as insight for beginners and women. We know motorcycles are not just a hobby — they're your passion. Come join the ride.